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Unit 1 - Investigating Leisure and Tourism

  • What is leisure and tourism?
  • The leisure industry and its facilities
  • How does transport affect leisure and tourism activities?

Full Award Intermediate Leisure and Tourism

In this unit you will be assessed by an external unit test. Background notes on the topics you will be assessed on are listed in the left hand column.

 

Unit 2 - Marketing in Leisure and Tourism

     

Unit 3 - Exploring Customer Service

  • Why is customer service important?
  • Presenting yourself to the customer
  • Customers and their needs
  • Customer care